Due to its capacity to provide responses that resemble those of humans, ChatGPT astounded users when it debuted in November of last year. A few weeks later, Microsoft entered (a second time) with a multi-billion dollar, multi-year agreement with OpenAI, the maker of ChatGPT. In addition to other things, the deal makes ChatGPT’s conversational AI capabilities available on Bing, Microsoft’s answer to Google Search.
Many believe that AI chatbots will soon replace Google’s search business as ChatGPT’s popularity soars, while others fear this will never happen. Microsoft, on the other hand, appears to have allayed at least some of Google’s “biggest worries.”. Microsoft stated that the new Bing does not take the place of or be a substitute for internet search in a recent blog post.
Bing is “working to improve search, not replace.”.
It claimed that since the launch of the “new” Bing, the company has been working to enhance the search results by gathering feedback from a select group of users around the world. Bing is not a substitute or a replacement for the search engine, it was further stated. “.
“Since we made this available in a limited preview, we have been testing with a select set of people in over 169 countries to get real-world feedback to learn, improve, and make this product what we know it can be – which is not a replacement or substitute for the search engine, rather a tool to better understand and make sense of the world,” Microsoft noted.
A Bing test.
A few of the “learnings” the company has acquired since the launch of Bing were also listed by the company. The teams are tackling difficulties brought on by queries that call for extremely current data, such as real-time sports scores, it was stated.
For queries that require more direct and factual responses, like financial report numbers, Microsoft also intends to quadruple the amount of grounding data it sends to the model.
Lastly, Microsoft said, “We’re thinking about adding a toggle that gives you more control over the precision vs. creativity of the answer to tailor to your query.
AI increased users’ interest in Bing.
A further indication that AI will act as a “co-pilot” in the display of contextual search results is the fact that Bing has seen an increase in engagement with its new features, including summarized answers, a new chat interface, and content creation tools.
“In particular, feedback on the responses produced by the new Bing has been largely positive, with 71% of you giving the AI-powered answers a “thumbs up. Microsoft stated, “We’re observing a healthy level of engagement on the chat feature with multiple questions asked during a session to glean new knowledge.
The creator of Windows claims to have received positive feedback on how to enhance search results and add more features, such as the ability to send emails or book flights.